FAQs and User Tips
Have a question about a product? Search our Frequently Asked Questions list for answers to common questions about Jackson, Huntsman and
Q: Do safety glasses protect me from UV light?
A: All Jackson Safety's safety spectacles block 99.9% UV light up to 385 nanometers.
Q: Can I get a safety goggle that will fit over my prescription glasses?
A: Check out Jackson Safety's Monogoggle® VPC. It fits over prescription eyewear and allows bifocal wearers to see through the lens without having to crane their necks. Another option is the Revolution goggle with a large Rx insert (sold separetly) that can be used for magnification purposes.
Q: What type of safety goggle is best suited for my needs?
A: An on-site safety professional should review the application and suggest the appropriate safety protection.Chemical splash goggles are approved for handling liquids where splash is possible, while direct vented goggles are recommended for dusty environments.
Q: Can I get a safety goggle that won't fog?
A: Yes. Jackson Safety's anti-fog lenses are subjected to extensive fog, humidity, static and adhesion testing. These tests, along with on-the-job evaluations, indicate that our anti-fog coating eliminates fogging in 99% of workplace applications.
Q: Are safety spectacles required to have side shields?
A: No. ANSI standards require that safety spectacles provide adequate protection for side impact. They do not dictate the use of side shields.
If protection is accomplished by the design of the spectacle without a conventional side shield, as with the Nomads, the spectacle is acceptable.
Q: If employees wear eyeglasses with prescription lenses, are these considered eye protection?
A. No. Eyeglasses designed for ordinary wear do not provide the level of protection necessary to protect against workplace hazards.
Q: My employees work in shifts. Could I provide one pair of protective eyewear for each position instead of each employee?
A. Yes. If you do this, however, you must disinfect shared protective eyewear after each use. If the goggles or spectacles are not individually designed to incorporate an employee’s corrective lenses and you disinfect the eyewear between uses by different employees, more than one employee may use the same set of protective eyewear.
Q: What is the proper way to store protective eye devices that are used routinely?
A. Goggles should be kept in a case when not in use. Spectacles, in particular, should be given the same care as one’s own glasses, since the frame, nose pads, and temples can be damaged by rough usage. After disinfecting eyewear, the dry parts or items should be placed in a clean, dust-proof container, such as a box, bag or plastic envelope to protect them until reissue.
Q: How dark do lenses on welding helmets and safety goggles need to be?
A. The intensity of lights or radiant energy produced by welding, cutting or brazing operations varies according to a number of factors including the task producing the light, the electrode size, and the arc current. To protect employees who are exposed to intense radiant energy, begin by selecting a shade too dark to see the welding zone. Then try lighter shades until you find one that allows a sufficient view of the welding zone without going below the minimum protective shade.
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Q: What is the OSHA Noise Standard?
A: The Occupational Safety and Health Administration (OSHA) Standard defines the amount of noise a worker in industry can be exposed to in a workday without the use of some form of protection from that noise. Amount of exposure is limited to 90dBA times the weighted average over an 8 hour shift, 5 days per week. Some exceptions do apply. OSHA approves a hearing protector only in accordance to the noise level where it is being used. A protector may be approved in one noisy work area but not in another due to the level or frequency of noise present.
Q: What is NRR?
A: NRR stands for Noise Reduction Rating. The EPA has selected the NRR as the descriptor of hearing protector effectiveness to be used on labels required by US EPA regulation 40 CFR Part 211, Subpart B. Although hearing protectors can be recommended for protection against the harmful effects of impulsive noise, the NRR is based on the attenuation of continuous noise and may not be an accurate indicator of the protection provided against impulsive noise.
Q: Do earmuffs or ear plugs provide more protection?
A: The type and size of a hearing protector is not important. The amount of protection needed compared to the NRR displayed on the hearing
protector package determines its degree of protection relative to other products rated in the same way
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Q: When do I need to replace my hard hat?
A: Replace your hard hat when it shows any signs of wear such as cracking, hazing, gouging, brittleness, or other questionable conditions. The life of a cap will depend on how often and in what environment it is used (for example, UV light exposure will affect the shell's durability). Be sure to inspect your hard hat each time it is used and replace it immediately after any impact or when signs of wear appear.
Q: Can I put my name or a logo on a Jackson hard hat?
A: Jackson offers customers the option to pad print a name and/or logo on all our hard hats and welding helmets (including our exclusive HeadTurners™ safety caps). This is a permanent, low-cost method for customizing your head protection. Imprints can be positioned on the front, back, and/or either side of the cap. Contact our Customer Service Department at
1-800-253-7281, or 1-800-428-8185, or refer to the hard hat section of our on-line catalog for additional information.
Q: Can I wear my hard hat facing backwards?
A: Jackson hard hats can be worn backwards and still provide full head protection as long as the suspension is reversed. The brow band should always be situated on the forehead. Jackson suspension headgear can be easily reversed and re-installed.
Q: Does a 4-point suspension system protect the same as a 6- or 8-point suspension system?
A: All safety caps are suspended from just one point - the top of the head. The shock-absorbing construction of the suspension is what reduces high impact forces to lower levels. So the number of points of suspension is not important. The shock-absorbing construction is. Based on impact test results at 0º and 21º, Jackson's 4-point suspension absorbs an average over 10% more force than competitive 6- and 8-point suspensions tested.
Q: Will Jackson cap adapters fit on competitive safety caps?
A: Jackson does not recommend using our cap adapters with competitive safety caps. ANSI testing is conducted using Jackson safety caps only.
Q: Will Jackson hard hats protect me from contact with high voltage conductors?
A: All Jackson safety caps meet Type I impact and Class E electrical requirements with the exception of our BC100 Bump Cap and SC-16 Fiberglass
Cap. Type I classification specifies that the helmet is intended to reduce the force of impact resulting from a blow only to the top of the
head. Class E helmets are intended to reduce the danger of exposure to high voltage conductors. Test samples are proof-tested at 20,000 volts
(phase to ground), however, this voltage is not intended as an indication of the voltage at which the helmet protects the wearer. Bump Caps
are designed to protect workers from hazards that can inflict bumps and lacerations only. No ANSI standard exists for bump style caps. The
SC-16 cap meets class G standards for general protection.
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Q: Is it necessary to wear safety spectacles under a faceshield?
A: Yes. Faceshields are ANSI approved as secondary eye protection only. Primary eye protection (safety spectacles or goggles) is required in accordance with ANSI Z87.1.
Q: Can I use a Jackson faceshield with competitive cap adapters and/or headgears?
A: Jackson does not recommend using our faceshields with competitive cap adapters or headgear. ANSI testing is conducted using Jackson cap adapters/headgear combined with Jackson faceshields only.
Q: Can I use a wire screen faceshield for protection against impact from flying particles?
A: Wire screen visors are not intended for impact protection. When applied over a visor window (acetate, propionate, polycarbonate, or APCP),
the screen dissipates heat, helping to keep the window from warping in high heat applications.
Q: Can face shields protect employees instead of safety goggles or spectacles?
A. Face shields alone do not protect employees from impact hazards. Face shields may be used in combination with safety goggles or spectacles to protect against impact.
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Q: What shade lens should I use?
A: ANSI (American National Standards Institute) standards provide a selection chart for various types of welding applications. Refer to ANSI Table Z49.1.
Q: I do a lot of overhead welding. What helmet best fits my needs?
A: Jackson recommends fiberglass welding helmets for overhead or out-of-position welding because they provide greater protection against high
heat and slag burn-through. Consult your ANSI handbook for proper applications.
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EQC Auto-darkening Filters
Q: Are EQC filters as safe as traditional lenses?
A: Yes. In fact, our EQC lenses are actually safer than traditional lenses for several reasons: (1) you can keep your helmet in the down position at all times, making sure you don't get an accidental flash, (2) all Jackson EQC's provide 100% IRUV protection for your eyes, even when they are turned off, (3) you can concentrate on the job at hand and not be preoccupied with adjusting your helmet before every weld, and (4) neck strain from nodding your helmet down is reduced.
Q: What happens if the batteries fail?
A: If the batteries fail, the unit will not darken when an arc is struck, however, you are still 100% protected from IRUV rays. All Jackson EQC filters run on 2 "AAA" alkaline batteries so they can be easily replaced. 3N1, Professional, Master, and Executive EQCs include a low battery indicator light which will notify you when you have approximately 8 hours of battery life left.
Q: What is the difference between a Jackson EQC filter and a solar-powered lens?
A: The primary difference between Jackson EQC filters and solar filters is the switching speed. Jackson's units switch over two times as fast as competitive solar units. Solar lenses are powered by solar technology once the unit has been activated by an arc. Activation relies on lithium batteries within the unit. These batteries are not replaceable. As the batteries lose power over time, the unit's switching speed for activation slows down. Jackson EQC filters are powered by 2 "AAA" alkaline batteries, so you get a consistent switching speed throughout the entire life of the batteries. And of course, our batteries are replaceable. Jackson's Master and Executive series EQC filters do include a solar assist panel that helps power the unit when in the dark state, extending the life of the batteries.
Q: I see floating dark spots in my EQC filter when the unit is turned off. Is this a defect in the unit?
A: No. What you are seeing is called modeling. It is simply the liquid crystal in the filter separating as it de-energizes in the off state. The dark spots will disappear immediately when you turn the unit back on.
Q: The filter does not darken after striking an arc. What's wrong?
A: Your batteries may be dead or installed incorrectly. Check installation and/or insert new batteries and try the unit again. If the filter still does not darken, inspect the cover plate and filter to make sure the sensors are unobstructed, clean, and unbroken. Inspect your surroundings to make sure the sensors are not shadowed or covered when in the position you will be in while welding. If your filter still does not darken, contact our technical support desk at 1-800-323-1742 for additional assistance.
Q: Where do I go to obtain technical support for my Jackson EQC filter?
A: For technical and warranty support, call our EQC hotline at 1-800-323-1742.
Q: Can I put a Jackson EQC filter in a competitor's welding helmet?
A: The technology and design of Jackson's EQC filters do not allow for use in competitive welding helmets. Attempting to use EQC filters in a helmet other than a Jackson or Morsafe brand can adversely affect product performance and may result in serious injury. Using Jackson EQC's in components other than recommended voids all ANSI certifications, guarantees, and warranties and makes the installer solely liable for the consequences.
Q: What is your return policy for defective auto-darkening units?
A: Jackson Safety is committed to providing the highest quality, most reliable auto-darkening welding filters in the world and to delivering
100% customer satisfaction. That's why Jackson offers the best warranty in the industry. All EQC filters have a full two (2) year warranty
(from date of purchase) against defects in material and workmanship. Auto-darkening cartridges which fail to perform as specified during the
first two years will be replaced at no charge. This warranty does not apply to cartridges subjected to misuse or abuse. Cartridges that are
not functioning properly and are no longer covered under the two year warranty may be returned for replacement. Service charges will apply. Refer
to the on-line Warranty section for additional information.
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Q: What is the ANSI Standard?
A: On June 1 1999, a new standard for High-Visibility Safety Apparel was established. On September 15, 2004 the standard was revised and is currently entitled ANSI/ISEA 107-2004. This important standard is the authoritative and oftentimes required guide for specification, design, performance and use of high visibility garments. Companies should always refer and adhere to the standard when planning and specifying their line of safety apparel including vests, jackets, pants, coveralls and harnesses.
Q: Why should I be concerned with being ANSI compliant?
A: Since ANSI's inception, it has quickly become widely accepted as the best way to protect workers against the extreme hazards of low visibility, and to enhance the visibility of workers who are exposed to complex backgrounds. From a safety standpoint not to mention from a legal and liability standpoint, it is in your best interest to ensure your hi-visibility work wear is ANSI compliant.
Q: How is material or a garment tested to ensure that it is ANSI compliant?
A: There are three basic testing requirements for ANSI compliance:
Background Material: Material is put through a battery of tests that include brightness, colorfastness and durability. Material must be 3rd part tested for ANSI compliance.
Reflective Material: Also put through a battery of tests for retro reflectivity at various angles as well as durability testing. Reflective material must be 3rd party tested for ANSI compliance.
Design: The completed vest must meet several design elements. 3rd party certification is not required for garment design. The manufacturer can self certify that all criteria has been met and therefore label the garment as ANSI/ISEA 107-2004 compliant based on the specific class requirements.
Q: What are the Performance Classes for garments?
A: The standard defines several classes of garments
Classes 1, 2 & 3 typically cover vests, shirts, jackets and coveralls
Class ‘E’ covers pants and shorts
The 107-2004 revision includes a new product group called ‘Headwear’
Q: How does new ANSI/ISEA 207-2006 affect ANSI/ISEA 107-2007 standard?
A: It will not change any of the requirements or specifications found in ANSI/ISEA 107-2007. It will only affect four groups of workers found in the public safety sector: Law Enforcement, Emergency Responders, Fire Officials, and DOT Personnel. ANSI/ISEA 207-2006 recognizes the need for these agencies to identify with a specific color during a multi-agency event. ANSI 207 apparel is not intended to replace, or be interchangeable with ANSI 107 apparel.
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Q: Will Contour Tools rust?
A: No. All Contour products, except Wrap-A-Rounds, are made of rust-free, anodized aluminum.
Q: How do I determine the Wrap-A-Round length needed?
A: The simple way to determine what length Wrap-A-Round to use is to multiply the outside pipe diameter by seven (7). This will give you enough length to wrap around the pipe twice.
Q: Does Jackson offer pipe saddles?
A: No. Jackson offers the Contour Marker instead of offering various sized saddles. With a Contour Marker, you can simplify various pipe angles with one easy-to-use tool. Use the Contour Marker to lay out T's, Y's, elbows, crosses and structural steel.
Q: What's the difference between a B (Black) Wrap-A-Round and a GG (Gray) Wrap-A-Round?
A: GG (Gray) Wrap-A-Rounds should be used for high temperature applications up to 550ºF. B (Black) Wrap-A-Rounds should only be used for temperature
applications up to 350ºF.
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Q: What is the life of a PAPR filter? When do I know when to change the filter?
A: The life of Shadowaire filters are dependent on work environment factors such as humidity and the combination/concentration of particulate, vapors, and gases. NIOSH recommends designating a "competent individual" to monitor filters based on data collected from an on-site safety specialist or industrial hygienist.
Q: What is NIOSH and how does NIOSH differ from OSHA?
A: The National Institute for Occupational Safety and Health (NIOSH) was established by the Occupational Safety and Health Act of 1970. As part of the Centers for Disease Control and Prevention (CDC), NIOSH is the only federal institute responsible for conducting research and making recommendations for the prevention of work-related illnesses and injuries. OSHA is in the Department of Labor and is responsible for creating and enforcing workplace safety and health regulations. NIOSH is responsible for identifying the causes of work-related disease and injuries and the potential hazards of new work practices and determining new and effective ways to protect workers from these hazards.
Q: How do I know which type of Powered Air Purifying Respirator (PAPR) to use?
A: The final decision on which type of PAPR to use should be made by an on-site safety specialist who has reviewed the entire welding application, including the base metals, possible coatings on the metals, filler metals, shielding gasses, welding process, etc. Air samples collected from the worksite determine the level of exposure to certain contaminants and the type of PAPR filter needed. An industrial hygienist should be consulted prior to final filter selection.
In general, Jackson's Shadowaire systems are not to be used in atmospheres deemed immediately dangerous to life or health or containing less than 19.5% oxygen. They are also not to be worn as protection against gases or vapors with poor warning properties or those which generate high heats of reaction with sorbent materials in the cartridge. Use Shadowaire units only at work rates consistent with the maintenance of positive pressure within the respiratory inlet covering, or a minute volume of no more than forty (40) liters per minute. If you are working in an environment requiring minute volumes of greater than forty (40) liters per minute, a safety specialist should check your unit for positive pressure at that work rate using fit-test technologies. Contact NIOSH for additional information.
Shadowaire units with P3 filters are approved for respiratory protection against dusts, fumes, and mists having a time weighted average
less than 0.05 milligrams per cubic meter; asbestos containing dusts and mists; radionuclides; and radon daughters attached to dusts, fumes,
and mists. Never use a P3 filter for protection against gases or vapors.
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Electrode Holders/Ground Clamps/Cable Connectors
Q: Can I use Jackson's cable connectors with other connector brands?
A: Yes. Jackson's Uni-Trik® cable connectors are engineered for interchangeability with other brands.
Q: What is an electrode holder's duty cycle rating?
A: Duty Cycle Rating is the maximum percentage of arc time out of any 10-minute period that an electrode holder should be expected to perform comfortably?
Q: How do I know what size cable connector to use?
A: The size of the cable connector is dependent on the diameter of the cable, length of circuit, amperage being transmitted, and duty cycle.
Q: What is the difference between an aluminum and a copper alloy electrode holder?
A: The primary difference between aluminum and copper electrode holders is the weight. Aluminum holders are much lighter than copper. Welders
who weld for several hours straight tend to prefer the aluminum holders for this reason.
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Q: What is Jackson Safety's Return Policy?
A: No returns shall be accepted by seller without a return authorization number provided by the seller and must be returned within thirty (30) days of receipt of authorization number. Unauthorized returns may be refused or subject to a $50.00 fee. Buyer is reponsible for all return freight and 20% restocking charge or a minimum charge of $25.00 on all returns, whichever is greater. No returns shall be accepted by seller on customer manufactured products. No obsolete products accepted. All goods must be under one year old, in full standard pack quantity, and in sellable condition..
Q: What is the minimum order amount?
Q: Do you sell directly to the public?
A: No we sell through a distributor ship network only, contact customer service
for an authorized dealer in your area.
Q: Do you drop ship?
Q: Is there an additional charge to drop ship?
Q: Can you combine various ship to addresses on one PO?
A: No, one ship to location per purchase order.
Q: Can I add to an existing order?
Q: Can you purchase less than package quantity?
A: No, standard package must be purchased for all products.
Q: Are Jackson Safety's products OSHA approved?
A: The Occupational Safety and Health Administration (OSHA) does not test or approve products. OSHA recognizes and enforces the American National Standards Institute (ANSI) standards for personal protection equipment. Standards are written by industry groups and submitted to ANSI for review. Products that meet these standards can be used in industry for prescribed applications. Products that meet ANSI standards must be marked with the appropriate ANSI standards (i.e. Z87.1).
Q: Are Jackson Safety's products CSA approved?
A: Not all of Jackson Safety's items are CSA approved, however, we do offer a wide variety of CSA approved items.
Q: How long do the batteries for the barricade lights last?
A: That question is a bit tricky. The battery will last approximately 408
hours, but then you have to take into consideration the weather condition where
the product is being used and that does affect the life of the battery.
Q: What are the sizes for your standard safety vest?
A: Standard size large is 24” length & 52” circumference for every style
Q: Do you stencil on your products?
A: Yes we can stencil most items, contact customer service for details.
Q: Why did you add sleeves to the class III vest?
A: Because ANSI changed their standards and in order for us to comply with the
new standard we had to modify our safety vest, all class III must have sleeves
to meet ANSI specifications.
Q: What is the difference in the standard & deluxe on the ANSI safety
A: The standard has Velcro and no pocket, the deluxe has zippers and pockets.
Q: Is there a location where I can find the weights of your products?
A: Unfortunately not at this time.
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